[EN] : customer experience, need a hand? episode 2: set up a call center

http://www.orange-business.com/en/products/flexible-contact-center

Flexible Contact Center, a new-generation call center accessible to everyone, is fast to set up and, above all, very easy to use. Now, thanks to the cloud, any company with an international presence can benefit from an effective call center, allowing calls to be redirected to the most competent agents available, wherever they are located.

To make it even more efficient, you can connect your call center to your CRM tool so your agents can easily access customer information. And a flexible range of offers means you get exactly what you need, ensuring minimum investment on your part.